And now, a group of people are suing the government, arguing their citizenship applications are still stuck in limbo due to an “unreasonable delay” in getting their records out of the caves and into the hands of immigration officials.
“It does seem somewhat mind-boggling and shocking that we’re still dealing with paper, but we are,” says Leslie Dillon, a senior attorney at the American Immigration Council who’s representing the 13 people who recently filed a lawsuit over their naturalization applications. “It’s just very frustrating for these people, whose lives are on hold, and it’s just dragging on and on.”
“They want to be able to vote in November, and the window’s closing,” Dillon says. “We felt this is the time to take action and to file suit and to get the government to prioritize these applications and get these people scheduled for interviews.”
Dillon says it’s likely the continued delays are affecting additional people as well. Her organization has heard from many others since announcing the lawsuit late last month, she says, and is considering whether to add them to the case.
Agencies say the backlog is shrinking and they’ve made major progress
Now, officials say that backlog is down to about 40,000 pending requests concentrated at centers in Kansas City and Lee’s Summit. Both locations are on track to eliminate the backlog by the end of July, the National Archives said.
The National Archives and USCIS declined to comment on the lawsuit, citing their policies of not commenting on ongoing litigation. But both agencies said in statements to CNN that they’d made significant progress in addressing the delays.
“Now that we have returned to full staffing, we have effectively made all remaining requests a priority and are on the verge of eliminating the backlog,” the National Archives said.
USCIS has conducted initial processing on naturalization applications while it waits to receive the A-files, the agency said, to allow for quick completion once it gets the documents. And most of the applications would be near the front of the line for interviews and adjudication because they’ve been pending beyond normal processing times, USCIS said.
Earlier this year, the situation drew concern from Massachusetts’ congressional delegation, which sent a letter to the National Archives in February.
Using the records centers for storage allows government agencies to meet requirements in a cost-effective manner, the Archives’ statement said, noting that USCIS stores more than 2 million cubic feet of A-files there.
“Digitizing these records is currently cost prohibitive,” the statement said.
Why these caves are used for storage
Limestone caves in the Kansas City area have been used to store immigration records for years.
“Because the temperature is naturally around 60 to 70 degrees, there is significant savings in temperature and humidity control,” Kratz wrote. “And underground storage is also less expensive than above-ground storage, with plenty of room for expansion and enhanced security.”
Its caves also house auto suppliers, data servers, food distributors, a pharmaceutical company and even a paintball and laser tag course.
He’s afraid to leave the country while his case is pending
The Biden administration has said it’s committed to making the naturalization process “welcoming and accessible to all who are eligible.”
But the lawsuit argues delays have left applicants feeling frustrated and uncertain.
Some plaintiffs say they’re scared their families could end up getting separated and afraid to travel out of the country while their cases are pending.
Ali Mohammed, 28, told CNN he hasn’t returned to Iraq, even though his parents still live there and have had health problems. Without the guarantee of citizenship, he says, he’s worried he could be blocked from returning to the United States by a sudden policy change, like travel restrictions that were put into place during the Trump administration.
“It’s very concerning to me … I don’t want to risk it,” he says.
Mohammed, a Kurdish refugee, came to the United States in 2015. He applied to become a citizen in April 2020, as soon as he was eligible, eager to vote in elections and improve his professional prospects.
Since then, other people he knows have applied and already become citizens, he says. The lawsuit notes that when a congressman asked about Mohammed’s case last year, USCIS responded that the case was undergoing “extended review” and the agency could not decide “until certain issues are resolved.”
When Mohammed asked USCIS again about delays in his case several months ago, authorities told him they were still waiting to get his A-file from storage and noted they were working closely with the National Archives to reduce backlogs at the Federal Records Centers.
Mohammed, who lives in Miami Beach, Florida, says he has a clean record and can’t think of any reason in his background that would hold up his case. He works in cybersecurity, and says it’s been surprising to see a system so dependent on pen and paper.
“I know things can be very efficient with technology,” he says. “It’s not supposed to be this way.”