Meta, the parent organisation of Facebook and Instagram, said in a report that it took down over 33 million pieces of content across 125 policies on its social media platforms in April in India.
In its monthly report in compliance with the IT (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021, the company said that it purged 27.7 million pieces of content across 13 policies for Facebook and over 5.4 million pieces of content across 12 policies for Instagram between April 1-30.
Big digital and social media platforms, with more than 5 million users, are required to publish monthly compliance reports in accordance with the new IT Rules 2021.
The company said it received complaints via pre-established channels, which include pre-established channels for specific violations, self-remediation flows where they can download their data, avenues to address account hacked issues etc.
“We measure the number of pieces of content (such as posts, photos, videos or comments) we take action on for going against our standards. Taking action could include removing a piece of content from Facebook or Instagram or covering photos or videos that may be disturbing to some audiences with a warning,” the company said in its report.
Bad content reports received for Facebook
According to Meta, Facebook received 8,470 reports through the Indian grievance mechanism. The company provided tools for users to resolve their issues in 2,225 cases.
“Of the other 6,245 reports where specialised review was needed, we reviewed content as per our policies, and we took action on 1,244 reports in total. The remaining 5,001 reports were reviewed but may not have been actioned,” Meta added.
Bad content reports received for Instagram
On Instagram, the company received 9,676 reports through the Indian grievance mechanism from April 1-30.
“Of these, we provided tools for users to resolve their issues in 3,591 cases,” it said. Of the other 6,085 reports where specialised review was needed, Meta reviewed content and took action on 1,664 reports in total.
The company said that the remaining 4,421 reports on Instagram were reviewed but may not have been actioned.
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